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Our Strategic Pillars

2025 – 2026 Progress

Our Future

Positioning EPIC for sustainable, long-term growth

  • 2025–26 highlights: Strategic partnership discussions progressed • Future regional expansion retained within the plan • Innovation and sustainability initiatives scheduled for later years.

Our Customers

Responsive services that create opportunity, independence and inclusion

  • 2025–26 highlights: Social enterprise and service diversification continued to grow, Baristas completed training and work placement • New fee-for-service opportunities investigated • Inclusion programs continued to develop  • New disability service options explored

Our Operations

Smarter systems supporting stronger service delivery

  • 2025–26 highlights: EPIC intranet created • HRIS development progressed • Visit Us vehicle component completed • Significant Lumary customisation undertaken

Our Team

A connected, capable and resilient workforce

  • 2025–26 highlights: Rewards & Recognition rolled out • Leadership development progressed • Culture Club active across all three sites • Workforce housing options explored • Nine staff successfully approved through DAMA and the approval of a new Goldfields Labour Agreement.
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“Our focus will continue to be on delivering high-quality services, implementing our Strategic Plan, supporting our workforce, and identifying opportunities for sustainable growth across the regions in which we operate.”

Stephanie Soter, CEO